Want to guess who it is?
Of course. Mark Halburn.
Andrew B. shares the details.
"ANDREW B. on 1/18/2015
The pick-up experience was awful, the man named Mark Halburn was rude, a liar, and generally just plain nasty, had I not been in a time squeeze, I would have NOT used U Haul, (in the past I have never had a bad experience with U haul). The wonderful young lady who handled the return of the vehicle was the total opposite of Halburn, smiling, helpful and deserving of a raise! It is my intention to write a letter of commendation concerning her, just have not gotten to it yet, and at the moment can't recall her name, but I do have it somewhere. What can you do to improve things for the next customer? FIRE HIM, FAST!!!!! He will cost you return business. Just a complete JERK, and slow as well. Seriously, an incredibly bad employee you need to terminate. If you would like to call me to discuss this, you are welcome to do so, I am sure you have my contact information with the contract."
It appears he was working this job while he was off injured at Harbor Freight.
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